DECISION TO CLOSE OPTIMAL NATURAL THERAPIES - 15 MARCH 2019

Written by John Potts

DECISION TO CLOSE OPTIMAL NATURAL THERAPIES – 15TH MARCH 2019

After 14 years we have made the decision to close Optimal Natural Therapies. This decision has not been easy but our bodies no longer have the capacity to deliver quality remedial massage services. We have debated reducing hours and relocating but it became obvious as we came into 2019 that we needed to retire from the business.

This will take effect close of business Friday, 15th March 2019.

The Good News

We have been doing a great deal of work with Courtney and Damien to help them establish their own businesses. They will be able to be booked through the current Optimal Natural Therapies website until as late as December 2019 at which time they will have transitioned to their own websites.


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CANCELLATION POLICY - PAULA

Written by John Potts

CANCELLATIONS WITH PAULA

Please note that Paula has a cancellation list with clients who are waiting to see her due to her heavy booking schedule.

If you are unable to attend an appointment you have booked with Paula, then the appointment will be offered to the clients on her cancellation list. Whilst we appreciate that you may have found another person to take your place it is unfair that your cancellation not be offered to others waiting to see her. If there is no one to take the appointment you have cancelled, then we will contact you to offer the appointment to the person you have referred in your place.


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NEW CLIENT BOOKINGS - PAULA

Written by John Potts

NEW CLIENT BOOKINGS - PAULA

Paula is not taking any 'new massage clients' until further notice.

PAULA IS ONLY TAKING NEW KINESIOLOGY CLIENTS.

If a new client books online the client will be advised that the booking will need to be moved to another therapist or cancelled.

John, Courtney and Damien are available for all new client bookings


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